Privacy Policy

Last Updated: 05 Feb 2026

1. Introduction

MG Optimal System is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our simulation modelling, operations research, analytics, and consulting services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information you voluntarily provide when you:

Fill out contact forms
Request consulting services
Subscribe to newsletters or updates
Communicate with us via email or phone

This may include:

Name
Email address
Phone number
Company or organisation name
Job title
Any information included in your enquiry

2.2 Technical and Usage Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on pages
Referring website links
Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide consulting services
Develop simulation and analytics solutions tailored to client needs
Improve website functionality and user experience
Send service updates, newsletters, or marketing communications (only where permitted)
Analyse website usage and performance
Maintain security and prevent fraud
Comply with legal and regulatory obligations

4. Legal Basis for Processing (Where Applicable)

We process personal information based on:

Your consent
Performance of a contract or service request
Legitimate business interests
Compliance with legal obligations

5. Sharing of Information

We do not sell personal information. We may share information with:

Trusted service providers (e.g., website hosting, email services, analytics providers)
Professional advisors (legal, accounting, or regulatory)
Authorities where required by law or to protect rights and safety

All third parties are required to maintain confidentiality and data security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse traffic and usage patterns
Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

7. Data Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no internet transmission or storage system is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfil legal or regulatory requirements
Resolve disputes
Enforce agreements

9. Your Privacy Rights

Depending on applicable laws (including POPIA in South Africa and other relevant regulations), you may have the right to:

Access your personal information
Request correction or deletion
Object to or restrict processing
Withdraw consent
Lodge a complaint with a regulatory authority

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review external privacy policies.

11. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place to protect personal information.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

MG Optimal System
Email: info@mgoptimalsystem.com
Phone: +27 81 574 9975